Terms and Conditions

Security Information

We useStripeInternet Payment Gateway to provide a secure environment for the authorisation of credit card transactions over the Internet. Confidential information including client credit card details are encrypted the moment they are transmitted from the client's browser to the banking network using industry standard SSL 128-bit RC4 encryption technology.

A client's credit card details are not stored anywhere on the Internet and the only company who has access to this data is the merchant's bank. The bank also sends confirmation information via the same encryption technology back to the client's browser. These secure processes provide clients with peace of mind when purchasing online.

Delivery and Returns

Delivery costs are a flat fee for shipped orders. SA - $15 flat fee. Rest of Australia - $20 flat fee. We are committed to resolving any problems that our clients experience with product delivery. If you have any questions or issues regarding the delivery of your products, please contact us on +61 8 8383 7459.

Our Delivery Carriers

Currently Yangarra uses Australia Post to deliver to all states and territories.

Where do we deliver?

Yangarra can deliver to anywhere in Australia. If you are unsure whether we can deliver to the area that you live in, please contact us on +61 8 8383 7459. Please note that all Australia Post deliveries to rural areas will be left at the local Post Office. Please note that for ease of delivery and tracking, we prefer that where possible you provide a Business Delivery Address. Your purchases can then be delivered during normal business hours and signed for upon receipt.

Delivery charges and shipping policy

Delivery charges are those issued by Australia Post depending upon the delivery location. Delivery charges will be calculated upon check out, Delivery costs are a flat fee for shipped orders. SA - $15 flat fee. Rest of Australia - $20 flat fee.

To most areas in Australia you can expect to receive your deliver within 2-8 working days, though some rural areas may take slightly longer.

In the event of hot weather conditions, shipment of wine may be delayed to protect against heat damage.

Returns Policy

At Yangarra we stand by our products and want you to enjoy the wine you have purchased. On the rare occasion that incorrect goods are delivered please contact us within 30 days and we will fully refund or replace the goods concerned, provided they are returned in good condition. We will arrange for any return shipping requirements at our expense.

If you order the wrong wine please contact us within 10 days of receiving the wine and we can exchange it for the correct wine. The customer will be responsible for any associated shipping costs.

Faulty wines, i.e. corked, oxidised, off, faulty, undrinkable wines will be replaced or refunded. Any replacement of wine will be with the current available vintage. Please contact us with the details.

Undeliverable Goods

The carrier will advise Yangarra if they are unable to deliver a particular item. We will then attempt to contact you to arrange re-delivery.

Contact Information

Yangarra Estate Vineyard

Tel: +61 8 8383 7459

sales@yangarra.com

ABN: 64 112 285 908

Win a Luxury Stay and Wine Experience Major Trade Promotion Full Terms and Conditions

1.      Promotion Title

Luxury Stay and Wine Experience

2.      Promoter

Jackson Wine Estates Australia Pty Ltd

Yangarra Estate Vineyard

ABN: 64 112 285 908

845 McLaren Flat Road

Kangarilla SA 5157

08 8383 7459

sales@yangarra.com


3.      Promotional Period

10/03/2025 at 12:01AM ACST– 22/04/25 at 12:00PM ASCT

4.      Eligibility

Entry is only open to Australian residents who are 18 years and over.

5.      How to enter

To enter promotion, the entrant must complete the following steps during the promotional period

a.      Join the Yangarra Estate Vineyard Wine Clubhttps://www.yangarra.com/wine-club

b.      Be an active member in the Yangarra Estate Wine Club at end of promotional period.

c.      By joining the Yangarra Estate Wine Club, you agree to adhere to the Yangarra Wine Club terms and conditionshttps://www.yangarra.com/wine-club-infoandhttps://www.yangarra.com/terms-and-conditions

6.      Entries Permitted

By completing the entry conditions, the entrant will receive one (1) entry.

For clarity, entrants must be an active (not suspended) member in the Yangarra Wine Club at the time the competition ends to be in the running for the prize

7.      Total Prize Pool

 $7,000.00

8.      Prize Details

One booking for a two-night stay at the Hickinbotham Clarendon Guest House for up to six (6) guests

Breakfast provisions for two mornings for up to six (6) guests

VIP tour and tasting at Yangarra Estate Vineyard for up to six (6) guests

Check-in at 3pm, check out at 11am

9.      Booking and Availability

The prize must be redeemed within one (1) year from the date of the winning notification and cannot be booked more than three (3) months in advance.

Booking dates are subject to availability and must be arranged directly with Jackson Wine Estates Australia |Yangarra Estate Vineyard

Blackout dates may apply during holidays and peak seasons

 Travel to and from Hickinbotham Clarendon Vineyard and Yangarra Estate Vineyard is not included

10.  Additional Costs

Any additional services or activities not included in the prize will be charged to you separately and paid for independently

A selection of wine (6 bottles) will be supplied on arrival to the accommodation however, all other alcoholic beverages will be at an additional cost.

11.  Notification of winners

 Winners will be contacted in writing within seven (7) days of the draw date. The winner (if any) of the unclaimed prize draw will be contacted in writing within seven (7) days

12.  Claiming Prize

Winners will need to respond via email within two (2) weeks of notification if not contactable by phone.

13.  Publication of Winners

Winners last name, initial of first name and postcode will be published in a member’s email after the completion of the draw. The winner (if any) of the unclaimed prize draw will have their last name, initial of first name and postcode published in a member’s email after the completion of the draw.

14.  Use of personal information

By entering the giveaway, you give consent to the use of your personal information for the purpose of administering the giveaway.

15.  Privacy Policy

Can be viewed athttps://www.yangarra.com/privacy-policy

16.  Unclaimed Prizes

 If the winner cannot be contacted and the prize remains unclaimed for two (2) months, the prize will be re-drawn on 22/06/2025 at the same time and address of the original draw.

If the prize goes un-used for twelve (12) months after the winner is notified, they will forfeit the prize.

17.  On-Premise

A participating venue will not offer this promotion as an inducement directed at encouraging patrons to gamble in line with relevant state gambling authorities.

A participating venue will not offer this promotion as an inducement directed at encouraging patrons to consume alcohol in line with relevant state liquor authorities.

18.  Cancellation

 If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation

19.  Permit Number

Licence No.T25/380

  1. The entrant agrees and acknowledges that they have read the Terms and Conditions (and Schedule) and that entry into the promotion is deemed to be acceptance of them. 
  2. The promotion commences on the start date and concludes on the end date (“promotional period”). Entries are deemed to be received at the time of receipt by the promoter and not at the time of transmission or deposit by the entrant. Records of the promoter and its agencies are final and conclusive as to the time of receipt.
  3. Valid and eligible entries will be accepted during the promotional period. 
  4. Employees (and their immediate family members) of the participating venues, agencies/companies directly associated with the conduct of this promotion, the promoter, business involved in determination of winner/s for the Promotion, businesses involved in the management of the promotion, any organisation benefiting from the promotion, the promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. “Immediate family member” means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, stepparent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin. 
  5. Draw: (a) the draw will take place at 845 McLaren Flat Road, Kangarilla on 22/04/2025 at 12:01pm ACST (i) the first (1) valid entry drawn will be the winner of the prizes specified in the schedule (b) the draw conductor may draw additional reserve entries in case an invalid entry or entrant is drawn. (c) if a draw is scheduled on the weekend or a public holiday, the draw will be conducted at the same time and location on the following business day. (d) the promoter will ensure each draw is open for public scrutiny and anyone may witness the draw on request. (e) the winner of a drawn prize is determined by chance.
  6. All reasonable attempts will be made to contact each winner.
  7. If any winner chooses not to take their prize (or is unable to) or does not take or claim a prize within the timeframe outlined in the schedule, they forfeit the prize and the promoter is not obliged to substitute the prize.
  8. Where entry is allowed by purchase or subscription, the cost of the product or service is no greater than the cost would be without the opportunity to participate in the promotion.
  9. Entrants must keep their proof of purchase as specified in the schedule for each entry as proof of purchase. If an entrant fails to produce the proof of purchase for a specific entry or entries when requested by the promoter, the promoter has the right to invalidate the entrants respective entry/entries for which proof of purchase cannot be provided and /or all entries submitted by that entrant and/or forfeit the entrants right to a prize. Purchase receipt(s) must clearly specify: (a) the store of purchase; (b) the qualifying transaction; and (c) that the purchase was made during the promotional period.
  10. The value of the prizes is accurate and based upon the recommended the retail value of the prizes (inclusive of GST) at the date of printing. The promoter accepts no responsibility for any variation in the value of the prizes after that date. 
  11. No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.
  12. If a prize (or portion of a prize) is unavailable the promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification, subject to any written directions of a regulatory authority.
  13. No entry fee is charges by the promoter to enter the promotion. Where entry is allowed online, there is no additional cost to enter the promotion other than any cost paid by the entrant to access the website or social media platform of entry via their internet service provider.
  14.  Each prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
  15. Entrants personal information will be collected by the promoter. Personal information will be stored on the promoter’s databases. If the entrant selects the required tick box on entry, the promoter may use the information for future marketing purposes regarding their products, including contacting the entrant electronically. Personal information will be handled in accordance with the promoters privacy policy which is located athttps://www.yangarra.com/wine-club-infoandhttps://www.yangarra.com/terms-and-conditions. The promoter gathers personal information about entrants to enable them to participate in this promotion and may disclose the entrants personal information to third parties including prize suppliers and service providers to assist in conducting this promotion and to the State and Territory lottery departments as required under the relevant lottery legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter into the promotion. 
  16. The promoter will only publish the winners last name, initial of the first name and postcode of residence.
  17. It is a condition of accepting the prize that a winner may be required to sign a legal release as determined by the promoter in its absolute discretion, prior to receiving a prize. 
  18. If a prize is provided to the promoter by a third party, the prize is subject to the terms and conditions of the third-party prize supplier.
  19.  Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these terms and conditions restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth). 
  20. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
  21. The promoter reserves the right, at any time, to validate and check the authenticity of entries and entrants details (including an entrants identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the promoter’s discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third-party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited any may render all entries submitted by that individual invalid. 
  22. The promoter reserves the right to disqualify entries in the event of non-compliance with these terms and conditions. In the event, that there is a dispute concerning the conduct of the promotion or claiming a prize, the promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the promoter’s decision will be final. 
  23. The promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence or willful misconduct) in connection with this promotion or accepting or using any prize (or recommendation). For the sake of clarity, this clause shall not apply where the promoter has contributed to or caused such loss, expense, damage, personal injury or death and shall not apply to any liability which cannot be excluded by law (in each case the promoter's liability is limited to the minimum allowable by law). 
  24. Unless otherwise specified, a prize is a single event for the winner and cannot be separated into separate events or components.
  25. The promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.